We keep pet essentials simple: reliable products, clear policies, and responsive support—so you can focus on your pet, not the fine print.

• Australia-only shipping with free delivery on every order
  
• Fast dispatch: orders processed in 1–2 business days (Mon–Fri)
  
• Track every parcel: tracking link emailed at dispatch
  
• Straightforward guarantee: issues-only replacements/refunds within 30 days (damaged, defective, incorrect/missing, or not received after carrier check)
  
• Secure checkout: major cards + Apple Pay, Google Pay, PayPal
  
• Clear guidance: sizing, materials, and care notes on product pages
  
• Real support: email us Mon–Fri, 9:00–17:00 (NSW time) — support@pawriotco.com
  

No gimmicks. Just dependable pet gear, transparent policies, and help when you need it.